Privacy policy.
Last updated
We collect only what we need to deliver your order and answer your messages: your name, phone, address and, if you give it, your email. We never sell it, and only the people who fulfil your order see it.
Who we are
Cipher Leatherworks, Street 5, Rawaltown, Islamabad, Pakistan. Contact us about privacy at cipher.lw@gmail.com.
What do we collect?
- Order details: your name, mobile number, delivery address, optional email and order note.
- Account details, if you create one: name, email, mobile number and a hashed password.
- Payment proof images you upload for bank transfers. We never see or store card numbers.
- Your email address, if you sign up for news of new pieces.
- Basic technical data our host records to keep the site secure, such as IP addresses.
Why do we use it?
To deliver and support your orders, to keep your account working, to send order updates and, if you asked for them, news of new pieces. We do not use it for anything else.
Who can see it?
Only Cipher staff who handle orders, and the services that help us run the shop: our courier (Leopards Courier), our hosting and database providers, and our email provider. Each sees only what it needs.
Cookies
We use an essential cookie to keep you signed in, if you have an account. Your bag is stored in your own browser.
How long do we keep it?
Order records and payment proofs only as long as we need them to deliver your order, handle returns and keep our accounts; newsletter emails until you unsubscribe.
Your rights
You can ask us for a copy of your data, to correct it or to delete it, by emailing cipher.lw@gmail.com. You can unsubscribe from emails at any time. See also our terms of sale.